Shipping policy
Thank you for shopping with Homebloom. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy below for important information about processing, delivery, and shipping.
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Order Processing
* Orders are processed within 1–3 business days after payment has been confirmed.
* Orders placed on weekends or public holidays will be processed on the next business day.
* During busy periods, processing times may be slightly longer.
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Shipping Methods
We work with trusted shipping partners to deliver orders across Australia.
Available shipping options may include:
* Standard Shipping
* Express Shipping (where available)
Shipping options will be displayed during checkout.
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Shipping Costs
Shipping costs vary depending on:
* Delivery location
* Product size and weight
* Shipping method selected
The final shipping cost will be calculated and displayed at checkout before payment.
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Estimated Delivery Time
After your order has been processed, estimated delivery times are:
* Standard Shipping: 3–8 business days
* Express Shipping: 1–4 business days (where available)
Delivery times are estimates and may vary depending on your location and external factors.
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Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
* Your tracking number
* A tracking link
* Shipping updates
Please allow up to 24 hours for tracking information to become available.
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Delivery Delays
While we aim to deliver orders within the estimated timeframes, delays may occur due to:
* Weather conditions
* Public holidays
* Courier delays
* High order volumes
* Events beyond our control
We appreciate your patience if delays occur.
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Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Homebloom is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
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Lost or Damaged Packages
If your package is lost or arrives damaged:
1. Contact us within 7 days of the expected delivery date.
2. Include your order number and any relevant photos (if applicable).
3. We will work with the shipping provider to investigate and resolve the issue as quickly as possible.
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International Shipping
At this time, Homebloom primarily ships within Australia.
If international shipping becomes available, eligible destinations and shipping costs will be displayed during checkout.
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Contact Us
If you have any questions about shipping or your order, please contact us:
Homebloom
Email: support.homebloom@gmail.com
Business Hours: Monday – Friday
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Thank you for shopping with Homebloom. We appreciate your trust and are committed to delivering your order with care.